The InQuicker Document Upload feature allows patients to securely upload important documents directly through the InQuicker registration process, streamlining the intake process for both patients and healthcare providers.

For Patients:

• Availability: The document upload section will only appear on the InQuicker registration form if the feature has been requested by the health system and has been configured by InQuicker staff for that health system.
• Supported Documents: The following document types are currently supported:
  • Front and Back of Driver’s License
  • Front and Back of Insurance Card
  • Lab Results
  • One additional document type determined by the health system (e.g., radiology order)
• Mobile-Friendly Uploads: Using your mobile device’s camera, you can easily snap pictures of your documents and upload them directly through InQuicker.
• Security and Accessibility: Once uploaded, documents are securely stored and accessible within the Electronic Health Record (EHR) system (currently for Athena integrated clients only). Additionally, they are accessible through the InQuicker Customer Console for all non-integrated clients and non-Athena integrations.

For Clinicians and Office Staff:

• Viewing Uploaded Documents: To view a patient’s uploaded documents, log in to the InQuicker Customer Console and navigate to the patient’s visit.
• Required Access: A blue “View Documents” button will be displayed in the upper right corner of the screen if you have the necessary user permissions. If the button is missing, you will need to request access to view uploaded documents by emailing support@inquicker.com.
• Printing Documents: Once you have access and click “View Documents”, you will see a list of uploaded document types. Clicking on a specific document type will allow you to view and print the uploaded file.

Benefits of Using Document Upload:

• Improved Efficiency: Streamlines the intake process by allowing patients to submit required documents upfront.
• Reduced Paperwork: Eliminates the need for patients to bring physical copies of documents to their appointments.
• Enhanced Accuracy: Ensures all necessary documents are collected before the visit, reducing the risk of missing information.
• Increased Accessibility: Documents are readily available within the EHR system and InQuicker Customer Console, improving access for authorized personnel.

Please Note:

• The availability of specific document types for upload may vary depending on your health system’s configuration.
• Clinicians and office staff requiring access to view uploaded documents should contact InQuicker support at support@inquicker.com.